You must restore this iPhone before it can be used with iTunes."Ģ. ITunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. If you don't see this screen, try steps 1 through 3 one more time. When you see the Connect to iTunes screen, release the Home button. Hold down the device's Home button as you connect the USB cable to it.Ĥ. Plug the device's USB cable into your computer only.ģ. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.Ģ. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.ġ. (Recovery mode erases your device and restores it, which should resolve the issue. Hi! If you are just trying restore thru iTunes, this might help.įirst, try turning off your iPhone, and powering it back on.
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